1. Overview

This Shipping Policy describes how Our store ("we", "us", "our") processes and ships orders placed through [store URL]. By placing an order, you agree to the terms below.

All prices are in USD unless otherwise stated. This policy was last updated on June 3, 2026.

2. Order Processing Times

Orders are processed in 1-2 business days after they are placed.

Processing time excludes weekends and public holidays.

You will receive a confirmation email when your order is placed and another when it ships.

3. Shipping Rates and Delivery Estimates

Shipping rates and estimated delivery times depend on the destination zone. Rates are calculated at checkout and may vary based on weight, dimensions, and selected service level.

• United States (Domestic) (United States, including Hawaii and Alaska) — Rate: $5.99 standard, free over $50 — Estimated delivery: 3-5 business days — Typically via USPS / UPS
• Canada (Canada) — Rate: $14.99 — Estimated delivery: 5-10 business days — Typically via Canada Post / UPS
• International (All other countries) — Rate: Calculated at checkout — Estimated delivery: 7-21 business days — Typically via DHL / FedEx

4. Free Shipping

Orders over $50 qualify for free standard shipping for domestic orders only. The discount applies automatically at checkout.

Expedited shipping methods are not included in the free shipping offer.

5. Order Tracking

Once your order ships, you will receive a tracking number by email. Tracking updates may take up to 24 hours to appear after the package is collected by the carrier.

If you have not received tracking information within 5 business days, please contact us at [contact email].

6. International Shipping

We ship to most countries. International delivery times vary by destination and customs processing; estimates above do not include customs delays.

International customers are responsible for any customs duties, taxes, or import fees levied by the destination country. These charges are not included in the shipping price displayed at checkout and are payable upon delivery.

7. Shipping Address Notes

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for orders shipped to addresses provided incorrectly.

• P.O. Box addresses are accepted (delivery via USPS).
• APO / FPO addresses are not currently supported.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, contact us at [contact email] within 14 days of the expected delivery date. We work with customers and the carrier to find a fair resolution case by case (replacement, refund, or claim assistance).

9. Returns

For information about returns and refunds, please see our Return Policy on the Site.

10. Contact

Questions about shipping? Email us at [contact email]. We typically reply within 1 business day.